Application Support Engineer

Walkin on 28th May to 30th May

Company

XL Dynamics India Pvt. Ltd.

Qualification

Graduate

Experience

1 - 5 yrs.

Salary

No of Openings

Work Location

Mumbai

Job Description

KEY RESPONSIBILITIES:

  • Provide first level Technical Support to the clients in USA.
  • Troubleshoot Application Login related issues.
  • Troubleshoot user profile setup issues.
  • Troubleshoot Software related issues.
  • Troubleshoot issues/queries raised by operational teams related to application.
  • Manage issue resolution by providing solution from a remote location or by accessing the user's desktop.
  • Record escalation from employees and notify Development and QC team for required changes in application.
  • RCA documentation and Issue resolution documentation.

SKILLS/EXPERTISE:

  • 1- 5 years of experience in Technical/Application support position.
  • Basic Knowledge about Coding is must.
  • Should have knowledge about Software testing.
  • Should be good in MS office tools and documentation.
  • Knowledge of multiple JAVA and SQL programs.
  • Effective verbal and written communication skills in English.
  • Ability to exercise judgment within procedures and practices to determine appropriate action.
  • Must be able to manage and prioritize multiple work requirements to meet deadlines.
  • Must be self-managed, responsive and dedicated to customer support.
  • Ability to work independently and in a team environment.

Job Location: Navi Mumbai

Work Experience: 1 to 5 years

Education: B.E /B.Tech /BCA /MCA in Computers/ IT (certified JAVA/SQL/Software Testing/Coding candidates are preferred).

Salary Range: 
  • Salary will not be a constraint for the right candidate and it may vary based on experience and skill set.
  • We are known as one of the best pay masters in the industry.

Please find below all the details for the recruitment drive:

(Late entrants would not be entertained)
 
Please find the recruitment centers below for walk-in:
  • Navi Mumbai and Mumbai
  • Pune
  • Bengaluru
  • New Delhi
Navi Mumbai and Mumbai Recruitment Centers:

Venue 1: XL Dynamics India Pvt. Ltd.
                 Rupa Solitaire Building,
                 Unit No. 919 (9th Floor), Bldg No. A-1,
                 Sector 1, Millennium Business Park,
                 Mahape, Navi Mumbai - 400710

Venue 2: XL Dynamics India Pvt. Ltd.
                 Quantum Tower, Office No. 303,
                 3rd Floor, Rambaug,
                 Near H.P Petrol pump,
                 S.V.Road, Malad (West), Mumbai - 400064
 
Venue 3 : XL Dynamics India Pvt Ltd.
                  Jaswanti Landmark, Office No. 404,
                  4th Floor, LBS Marg, Vikhroli (W), Mumbai - 400079

Venue 4: XL Dynamics India Pvt. Ltd.
                 Unit No. 231, 2nd Floor,
                 Trade Centre, Bandra Kurla Complex,
                 Bandra (East), Mumbai - 400051

Pune Recruitment Centers:

Venue 5: XL Dynamics India Pvt. Ltd.
                  Amanora Chambers,
                  Commercial Unit No. 413-B,
                  Office No. C - 4, 5th Floor,
                   East Building, Hadapsar, Pune - 411028

Venue 6: XL Dynamics India Pvt. Ltd.
                 Office No. 503, 5th Floor,
                 Suratwala Mark Plazzo,
                 Opp Hotel Fortune Inn Exotica,
                 Survey No. 28/1,4,5,6,
                 Mouje Hinjewadi, Tal Mulshi Dist, Pune - 411057

Bengaluru Recruitment Centers:

Venue 7: XL Dynamics India Pvt. Ltd.
                 Office No. A-001, 3rd Floor,
                 Infinium Building, Above Fab India,
                 Neeladri Road, Neeladri Nagar, E-City Phase-1,
                 Electronic City, Bengaluru - 560100

Venue 8:  XL Dynamics India Pvt. Ltd.
                 Office No. 16, 1st Floor,
                 Arya Hub Mall, ITPL,
                 Whitefield Main Road,
                 Hope Farm Circle,
                 Whitefield, Bengaluru - 560066

New Delhi Recruitment Center:

Venue 9:  XL Dynamics India Pvt Ltd
                   Flat No. 3-L & 3-M, 3rd Floor,
                   DCM Building,16,                   Barakhamba Metro Station,
                   Barakhamba Road, Connaught Place,
                   New Delhi - 110001.
 
Please Note:
  • The whole recruitment process may take entire day; candidates are therefore requested to plan out their schedule accordingly.
  • We are not looking for hardware and network/IT support engineers for this position.
  • BSC-IT/BCA/MCA/B.E/B.Tech/M.Tech freshers are not eligible.
  • This opening is only for male candidates willing to work in rotational shifts.
  • Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.
To Carry:

1) 1 Hard copy of your updated resume.
2) 1 Recent passport size photograph.
3) 1 Pen.
4) Candidates must carry their Identity cards.
5) Experienced candidates are requested to carry their last three months salary slips.

PS: No prior appointment or scheduling is required. If your candidature fits the profile mentioned above, you may directly Walk In on any day from Wednesday to Friday between 10:00 AM and 11:00 AM. In case you have any queries, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Due to immense participation of the candidates at all our Recruitment Centers, we are having huge volume of phone calls at our office. Hence, we may not be able to attend your call.

"Please note that this is a bulk mailing process and you are requested to ignore this mail if the given job description does not match your profile or interest".

Address

  • Time: From 10:00 AM to 11:00 AM
  • Venue: XL Dynamics India Pvt. Ltd. Rupa Solitaire Building,Unit No. 919 (9th Floor), Bldg No. A-1Sector 1, Millennium Business Park, Mahape, Navi Mumbai-400710.

Contact

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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