Application Support Engineer

Walkin on 29th Jan to 23rd Feb

Company

XL Dynamics India Pvt. Ltd.

Qualification

Graduate

Experience

1 - 5 yrs.

Salary

3,00,000 - 4,00,000 P.A.

No of Openings

1

Work Location

Mumbai

Job Description

 

Key Responsibilities:

  • Provide first level Technical Support to the clients in USA.
  • Troubleshoot application login, user profile set up and software related issues.
  • Troubleshoot issues/queries raised by operational teams related to application.
  • Manage issue resolution by providing solution from a remote location or by accessing the users desktop.
  • Record escalation from employees and notify Development and QC team for required changes in application.
  • RCA documentation and Issue resolution documentation.
Skills/Expertise:
  • 1-5 years of experience in Technical / Application support position. 
  • Should know basics of Coding. 
  • Should have knowledge about Software testing. 
  • Should be good in MS Office tools and documentation. 
  • Should know multiple JAVA and SQL programs.
  • Should be able to communicate (both verbal and written) in English. 
  • Should be able to exercise judgement within procedures and practices to determine appropriate action. 
  • Should be able to manage and prioritize multiple work requirements to meet deadlines. 
  • Should be self-managed, responsive and dedicated to customer support. 
  • Should be able to work independently and in a team environment.

Job Shift: Rotational

Experience: 1-5 Years

Education: B.E/ B.Tech/ BCA/ MCA in Computers/IT (certified JAVA/SQL/ Software Testing/ Coding candidates are preferred).

Job Location: Navi Mumbai

Salary Range: INR 3,00,000 - 4,00,000 P.A.
  • Salary will not be a constraint for the right candidate and it may vary based on experience and skill set.
  • We are known as one of the best pay masters in the industry.

Please find below all the details for the recruitment drive:

Date of Interview: 27th January, 2018 (Saturday) to 23rd February, 2018 (Friday)
Please Note that the Recruitment Center will remain closed on "Monday & Tuesday".

Timings: 10:00 AM to 11:00 AM
(Late entrants would not be entertained)

Please find the recruitment centers below for walk in:
  • Navi Mumbai and Mumbai
  • Pune
  • Bengaluru
  • New Delhi
Navi Mumbai and Mumbai Recruitment Centers:

Venue 1: XL Dynamics India Pvt. Ltd.
                Rupa Solitaire,
                Unit no. 118(1st Floor),
                Building No. A-1, Sector 1,
                Millennium Business Park,
                Mahape, Navi Mumbai - 400 710

Venue 2: XL Dynamics India Pvt. Ltd.
                Quantum Tower, Office No. 303,
                3rd Floor, Rambaug,
                Near H.P Petrol pump,
                S.V.Road, Malad (West), Mumbai - 400 064

Venue 3: XL Dynamics India Pvt Ltd.
                Jaswanti Landmark, Office No. 404,
                4th Floor, LBS Marg, Vikhroli (W), Mumbai - 400 079

Pune Recruitment Centers:

Venue 4: XL Dynamics India Pvt. Ltd.
                Amanora Chambers,
                Commercial Unit No. 413-B,
                Office No. C - 4, 5th Floor,
                East Building, Hadapsar, Pune - 411 028

Venue 5: XL Dynamics India Pvt. Ltd.
                Office No. 503, 5th Floor,
                Suratwala Mark Plazzo,
                Opp Hotel Fortune Inn Exotica,
                Survey No. 28/1,4,5,6,
                Mouje Hinjewadi, Tal Mulshi Dist, Pune - 411 057

Bengaluru Recruitment Centers:

Venue 6: XL Dynamics India Pvt. Ltd.
                Office No. A-001, 3rd Floor,
                Infinium Building, Above Fab India,
                Neeladri Road, Neeladri Nagar, E-City Phase-1,
                Electronic City, Bengaluru - 560 100

Venue 7: XL Dynamics India Pvt. Ltd.
                Office No. 16, 1st Floor,
                Arya Hub Mall, ITPL,
                Whitefield Main Road,
                Hope Farm Circle,
                Whitefield, Bengaluru - 560 066

New Delhi Recruitment Center:

Venue 8: XL Dynamics India Pvt Ltd.
                Flat No. 3-L & 3-M, 3rd Floor,
                DCM Building,16,
                Barakhamba Metro Station,
                Barakhamba Road, Connaught Place,
                New Delhi - 110 001
 
Please Note:
  • We are not looking for hardware and network/IT support engineers for this position.
  • B.Sc-IT/ BCA/ MCA/ B.E/ B.Tech/ M.Tech freshers are not eligible.
  • This opening is only for male candidates willing to work in Rotational shifts.
  • We welcome candidates based out of Mumbai. Initial relocation support in the form of travel and accommodation reimbursement will be provided to candidates who have been offered employment, as per the company policy.
  • Commute facility (pick up and drop) will be provided to candidates residing in western suburbs post selection as per the company policy.
  • The complete recruitment process may take entire day; candidates are therefore requested to plan out their schedule accordingly.
  • Candidates who have appeared for our selection process in the last 3 months are not eligible for this opening.
To Carry:

1) 1 Hard copy of your updated resume.
2) 1 Recent passport size photograph.
3) 1 Pen.
4) Candidates must carry their Identity cards.
5) Experienced candidates are requested to carry their last three month's salary slips.

PS: No prior appointment or scheduling is required. If your candidature fits the profile mentioned above, you may directly Walk in on any day from Wednesday to Sunday between 10:00 AM and 11:00 AM. 

In case you have any queries, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Due to immense participation of the candidates at all our Recruitment Centers, we are having huge volume of phone calls at our office. Hence, we may not be able to attend your call.

"Please note that this is a bulk mailing process and you are requested to ignore this mail if the given job description does not match your profile or interest".

 

Address

  • Time: From 10:00 AM to 11:00 AM
  • Venue: XL Dynamics India Pvt. Ltd.,Rupa Solitaire,Unit no. 118(1st Floor),Building No. A-1, Sector 1, Millennium Business Park,Mahape, Navi Mumbai - 400 710

Contact

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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