Technical & Financial Process

Walkin on Weekdays, October

Company

CONVERGYS

Qualification

Any Graduate OR PG

Experience

0-5 years

Job Description

Job Description

-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

-Listen attentively to customer needs and concerns; demonstrate empathy.

-Clarify customer requirements; probe for and confirm understanding of requirements or problem.

-Meet customer requirements through first contact resolution.

Desired Candidate Profile

-Graduate/Undergraduate can apply.

-Undergraduate should have minimum nine months of International Call Center Experience

-B.Tech/BE Graduates need to have atleast 9 months of international call center experience

-Must have Excellent Communication Skills.

-24/7 Environment

-Should be open to work in rotational shifts and rotational week offs

-Courteous with strong customer service orientation.

-Good listening and responding skills.

**Must carry this print out**

 

Address

  • Venue: Convergys India Service, E-158, Near First Inner Circle Kalkaji, Opp. to Kandy's Pastry Parlour, Kalkaji, New Delhi-110019

Contact

  • Telephone: 9873425239
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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